Skills & Expertise (21)
Work Experience
Business Analyst
Isourse
Jun 2025 - Present
Analyze business requirements, translating them into actionable insights to support informed decision-making. Analyze customer, sales, and operational datasets using SQL, Excel, and Tableau to identify trends. Build and maintain structured reports and dashboards to track key metrics and support strategic initiatives. Collaborate with cross-functional stakeholders to ensure alignment between business objectives. Deliver reliable, insight-driven analysis that improves performance and enables measurable business outcomes.
Business Operations Analyst
Byju’s
Jul 2023 - May 2024
Analyzed daily operational data from LeadSquared CRM to identify process gaps, student engagement patterns. Prepared Excel-based performance reports, metrics dashboards, and weekly operations summaries for review. Coordinated between Academic Teams, Finance (FinOps), and Centre Operations to streamline workflows. Performed root-cause analysis on student queries, escalations, and operational bottlenecks.
Programmer Analyst Trainee
Cognizant
Jan 2023 - Jun 2023
Developed and executed automated test scripts using Selenium with Java to verify Cognizant’s stock price. Executed and managed test suites using TestNG, improving testing efficiency and defect detection coverage. Utilized Maven for project dependency management and build optimization. Leveraged Eclipse IDE for scripting, debugging, and iterative test development.
Education
B.Tech (Electronics & Communication Engineering) - Swami Keshavanand Institute of Technology
2018 - 2022 · Afghanistan
12th - Pristine Children’s High School
2017 - 2018 · Afghanistan
10th - Pristine Children’s High School
2015 - 2016 · Afghanistan
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