About
Data-driven Operations Executive with strong experience managing Pan-India COD reconciliation and partner operations across large logistics networks. Proven track record of achieving zero financial losses through automation, analytics, and strong stakeholder coordination. Skilled in Python, Advanced Excel, Google Sheets, SQL, Power BI/Tableau, and MIS reporting, with a passion for transforming raw data into actionable business insights.
Skills & Expertise (23)
Work Experience
Data Analyst Intern
AI Variant
Jan 2023 - Jan 2024
Extracted, cleaned, and analyzed datasets using SQL, Python, and Power Query, improving data accuracy and processing efficiency. Built interactive dashboards in Power BI and Tableau, automated reporting workflows, and delivered actionable insights to support operational decision-making.
Operations Executive – COD Operations
FLIPKART
Jan 2018 - Jan 2023
Managed end-to-end Cash on Delivery (COD) reconciliation and collections tracking across 40+ partners and ~1,000 delivery hubs nationwide, ensuring reporting accuracy and SLA compliance. Automated and prepared daily pendency reports, MIS dashboards, and operational trackers using Python, Advanced Excel, and Google Sheets, improving efficiency and data quality. Led daily follow-ups, discrepancy resolution, and escalations with multiple partners to accelerate recoveries and reduce delays. Monitored loss exposure, fraud risks, short collections, and mismatches, implementing preventive controls and corrective actions. Achieved zero losses for one full year by strengthening governance, automation, and continuous process improvement.
Education
Integrated MSc in Electronics and Telecommunication - BJB Autonomous College
- · Afghanistan
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Citizen
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Open to Relocation
