About
Dynamic Operations Professional with 8 years of experience in resource management, talent acquisition, and data analytics. Expert in optimizing operational workflows and managing end-to-end recruitment pipelines for high-growth tech environments. Proven track record in leveraging Advanced Excel and MySQL to drive data-backed strategies, improve process efficiency, and manage large-scale talent onboarding.
Skills & Expertise (24)
Work Experience
Operations Associate
Paytm One97 Communication Ltd
Jul 2016 - Sep 2017
Data Analysis: Utilized MySQL and Advanced Excel to analyze industry/consumer trends and manage reports for sales, payments, and inventory. Back-office Management: Managed complete KYC (Know Your Customer) processes, vendor licensing coordination, and document verification. Client Correspondence: Resolved client and customer queries regarding order status and technical issues via email support.
Sr. Operations Associate
Chetu India Pvt Ltd
Dec 2017 - Dec 2025
Resource & Talent Operations: Streamlined Recruitment: Orchestrated end-to-end campus recruitment drives by partnering with Training & Placement Officers (TPOs), resulting in a consistent pipeline of qualified technical talent. Process Optimization: Managed the full ATS lifecycle, improving candidate tracking accuracy and reducing time-to-hire for entry-level roles. Reporting & Analytics: Developed automated dashboards to track training progress and operational KPIs, providing leadership with actionable insights for forecasting. Training & Development Coordination: Program Management: Led the execution of technical training programs, including session scheduling, trainer alignment, and resource allocation. Compliance & Assessment: Administered Computer-Based Tests (CBTs) and maintained updated employee skill matrices to ensure project-ready workforce availability. Cost Management: Negotiated vendor pricing for training instances, successfully saving 15% on training infrastructure budgets. Data Research (U.S. Sales Support): Lead Generation: Utilized LinkedIn Sales Navigator and Crunchbase to identify high-value prospects, directly supporting the U.S. Sales team’s revenue targets.
Education
PGDCA - ISBM University
- · Afghanistan
Graduation - Delhi University
- · Afghanistan
Senior Secondary (Class XII) - C.B.S.E. Board
- · Afghanistan
Secondary School (Class X) - J.A.C. Board
- · Afghanistan
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