About
IT Infra Support with 1+ year of experience managing enterprise IT operations across 100+ branches in multi-state environments. Skilled in O365 administration, endpoint security, AWS cloud services, and incident management. Hands-on experience in Windows/Linux Server administration, VPN configuration, and asset management, with a strong focus on data security, system reliability, and operational efficiency.
Skills & Expertise (32)
Work Experience
Senior Executive – IT (Infra Support)
Vridhi Finserv Home Finance Ltd
Jul 2025 - Present
Delivered end-to-end IT infrastructure support for 100+ branches across 6 states, handling on-site and remote issues, network operations (LAN/WAN, internet, IP cameras, printers, biometric devices), and ensuring minimal downtime. Managed Microsoft O365 global administration, including user access management, Exchange Online, and SharePoint administration. Implemented and monitored Endpoint Security and Data Loss Prevention (DLP) policies to secure organizational data and restrict unauthorized access (websites, USB ports, etc.). Managed IT asset lifecycle, including laptop configuration, troubleshooting, vendor coordination, incident management, and asset tracking for compliance. Configured and maintained VPN profiles for secure remote access across users and branches, while ensuring timely data backups and disaster recovery in accordance with company standards. Strong knowledge of Enterprise Mobility (MDM/MAM), Malware Analysis, Zero Trust architecture, XDR, and Threat Intelligence.
Education
Bachelor’s Degree in ECE - Sri Siddhartha Institute of Technology
- 2023 · Afghanistan
PUC - Sheshadripuram-Pre-University College
- 2019 · Afghanistan
SSLC - Kuvempu Memorial English School
- 2017 · Afghanistan
Certifications
AWS Cloud Practitioner (CLF-C02)
Udemy · 2026
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Skills (32)
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