Abhishek Mohanta
Senior Technical/ Application & Desktop Support Engineer
About
I have 7+ years of experience in technical/application support, desktop support, and software testing. I am a dedicated and hard worker with a positive attitude and a logical, quick thinker. I am also a team player. I have completed a Professional Blogging course and have been awarded Employee of the Month twice in my previous company. I have also been promoted three times within two years in my previous company.
Skills & Expertise (5)
Work Experience
Technical Support Executive
Concentrix
Not specified-Not specified - Not specified-Not specified
Resolved technical queries of Apple Authorized Technicians related to all Apple products such as iPhone, iMacs, MacBook, etc. via calls and chat.
Customer Support Executive
Tech Mahindra
Not specified-Not specified - Not specified-Not specified
Provided customer support
Technical Support & Sales
EVA Software Pvt Ltd
Not specified-Not specified - Not specified-Not specified
Provided technical support and also performed manual testing due to company demand
Level 2 Support Engineer
Zones Corporate Solutions
Not specified-Not specified - Not specified-Not specified
Provided level 2 support
Technical Lead
Infosys
Not specified-Not specified - Not specified-Not specified
Provided technical support and performed manual testing
Education
B-Tech in Electronics & Communication
Not specified - 2013 · India
12th Standard
Not specified - 2008 · India
10th Standard
Not specified - 2006 · India
Certifications
Professional Blogging
bettercreator.com · Not specified
Completed course in professional blogging