About
Aspiring Data Analyst (B.Tech, NIT Calicut) skilled in Python, SQL and Power BI. Built end-to-end projects in customer churn (28.6% churn traced to contract type, support escalations and state-level spikes) and retail supply chain (stockout, supplier-reliability and spoilage root-cause analysis). Strong in data cleaning, KPI design and turning analysis into clear business recommendations.
Skills & Expertise (19)
Work Experience
Data Analyst
OTT Streaming Platform
Present - Present
Joined customer, subscription and support tables from a SQLite database; cleaned the data and engineered features: churn flag, tenure, complaint count and churn-risk bands. Calculated churn of 28.6%, retention of 71.4%, average tenure of 1,451 days and revenue lost to churn of about 18%. Found that monthly-plan customers churn at 55.6% vs 8.3% for annual plans (6.7x higher); customers with escalated complaints also churned more, and Karnataka had the highest churned-customer count with a September spike. Recommended annual-plan incentives, early outreach on escalated complaints, and a High/Medium/Low churn-risk list for the support team.
Data Analyst
Retail Inventory & Supply Chain
Present - Present
Analyzed a simulated 52-week inventory ledger (16 stores, 30 products, 10 suppliers); cleaned duplicates, inconsistent categories and missing values, and wrote 10 SQL queries for business questions. Found an overall fill rate of 98.2%, but Packaged Foods had the highest stockout rate (2.2%), pointing to reorder-point sizing and not to supply problems. Showed that supplier reliability (r = -0.44), not lead time, drives stockouts, and that spoilage cost is concentrated in Perishables; recommended smaller, more frequent perishable orders and reliability-based safety stock. Built a 4-week moving-average forecast with 7.2% MAPE on the highest-volume SKU; prepared a Power BI-ready dataset with DAX measures.
Education
B.Tech, Civil Engineering - National Institute of Technology, Calicut
2023 - 2027 ยท Afghanistan
CBSE Class XII - Mahamaya Vihar Public School, Bareilly
2021 - 2022 ยท Afghanistan
CBSE Class X - Mahamaya Vihar Public School, Bareilly
2019 - 2020 ยท Afghanistan
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Skills (19)
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