About
Full-stack engineer who builds and deploys end-to-end products in JavaScript, TypeScript, Node.js, React, and MongoDB. Built GridSync, a TypeScript SaaS platform with RAG-based semantic search (MongoDB Vector Search), real-time Kanban boards over Socket.IO, and Stripe subscriptions on AWS EC2; and QuickLearn, a Chrome extension that explains technical terms in-page from a keyboard-triggered popup. Four years supporting a production core banking system at Wipro taught me to debug from logs and database traces, work closely with engineering teams, and deliver against SLAs under pressure. Looking to own search and developer-facing features end to end and iterate fast.
Skills & Expertise (52)
Work Experience
L1 Application Support Engineer
Wipro Limited
Dec 2019 - Dec 2023
Kept the Finacle core banking application healthy across multiple client environments, supporting high availability and minimal downtime for critical banking operations. Triaged and resolved incident tickets in ServiceNow, maintaining consistent SLA compliance and reducing mean time to resolution (MTTR) through structured prioritization. Debugged application-layer issues (login failures, transaction errors, session timeouts, performance degradation) by tracing application logs, system alerts, and database traces to root cause; delivered quick fixes and documented workarounds for recurring incidents. Monitored EOD/BOD batch processes, catching failures early and escalating with full context to limit business impact. Partnered with L2/L3 engineering teams on P1/P2 incidents, handing over complete write-ups (logs, error traces, impact analysis, reproduction steps) that cut back-and-forth resolution cycles.
Education
Web Development โ MERN Stack Bootcamp - Brototype Institute
2023 - 2025 ยท Afghanistan
Bachelor of Commerce with Computer Applications - Mary Matha Arts and Science College, Calicut University
2014 - 2017 ยท Afghanistan
Certifications
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Skills (52)
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