Ahsan Razi
Investigation Specialist
About
Results-driven Investigation Specialist at Amazon with expertise in SQL and data visualization. Proven track record in mitigating financial risks and enhancing operational efficiency through innovative strategies. Skilled in stakeholder management and mentorship, contributing to significant improvements in team performance and data integrity. Adept at delivering actionable insights via Tableau dashboards.
Skills & Expertise (10)
Work Experience
Investigation Specialist I
Amazon
Feb 2022 - Present
Investigated 500+ fraud and risk-related cases monthly while maintaining a 100% quality score. Analyzed transaction and account-level data to identify fraud trends, anomalies, and emerging risks. Conducted root cause analysis and provided recommendations to improve operational controls and reduce risk exposure. Frequently acted as the backup SME, supporting investigators with escalations, policy clarifications, and operational guidance. Performed quality audits of investigator decisions to ensure compliance with SOPs and identify coaching opportunities. Collaborated with Product, Engineering, Customer Service, and Operations teams on fraud prevention and process improvement initiatives. Mentored 15+ associates across 3 onboarding batches through buddy programs, training sessions, and refresher coaching. Earned 'Rockstar of the Week' recognition for exceptional performance and ownership.
Data Analyst (Internship)
AI Variant
Aug 2021 - Jan 2022
Mined and analyzed data using SQL and Excel to identify trends, patterns, and correlations among various files consisting of large datasets. Developed and maintained clear and concise reporting on KPIs, SKU Performance, Target VS Actual, and more. Designed, created, and delivered data reports, charts, and insights in the form of Tableau dashboards by integrating data from various sources. Managed large-scale databases to ensure timely access to critical information for key stakeholders.
Education
Bachelor of Engineering - Rajiv Gandhi Proudyogiki Vishwavidyalaya
- · Afghanistan
Certifications
Preventing Money Laundering for Amazon Payments, Inc. (API) Curriculum
· 2023
Preventing Money Laundering for Seller Functions in Amazon Payments Europe/United Kingdom
· 2023
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Skills (10)
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