Skills & Expertise (30)
Work Experience
Product Analyst - Intern
ASBL
Oct 2025 - Present
Setup analytics pipelines and dashboards for 4 real-tech products for (Progress, Leads, CRM, Homes), supporting regular KPI tracking and reporting using Python, MongoDB, Athena SQL and Metabase for 15+ dashboards. Analyzed CRM workflows and operational bottlenecks, contributing to a 65% improvement in operational efficiency and supporting cost-optimization initiatives with significant annual business impact for customer on boarding and sales completion. Developed SQL and Metabase based dashboards to analyze a largely manual vendor procurement process, identify inefficiencies, and support the RFQ feature rollout, contributing to a ~19% reduction in material procurement turnaround time for construction. Built dashboards for the Homes application tracking 8+ KPIs including ticket resolution timelines, closure rates, visitor management activity, and maintenance request volumes across societies.
Business Analyst - Intern
ACREBYTES
May 2025 - Jul 2025
Designed BRD, process documents, and user journeys for a real estate platform by collaborating with 4+ stakeholder teams, enabling the development of 8+ core modules including lead tracking, broker on-boarding and profile setup, and property listings. Optimized inquiry-to-assignment workflows, reducing response time by 25% and improving broker matching by 35%. Utilized Jira, Figma, Google Workspace, and Notion for requirement tracking, process mapping, and cross-team collaboration.
Product Analyst - Intern
OPM CORPORATION
Apr 2024 - Jun 2024
Analyzed 20k+ customer and market data records using Excel, SQL, and Power BI to segment users, identify trends, conduct funnel analysis, and support competitor benchmarking. Identified 3 key market gaps and 2 differentiation levers, supporting product positioning and go-to-market strategy discussions. Performed A/B testing and user feedback analysis with Python (Pandas) and Google Analytics, boosting user experience by 15%.
Education
Bachelor of Technology in Computer Science & Engineering (Hons.) - XIM UNIVERSITY (XIMB)
2021 - 2025 · Afghanistan
