About
I am a Data Analyst with a strong foundation in data analysis, reporting, and transforming raw data into meaningful insights that support business decisions. I specialize in Advanced Excel, SQL, and data visualization, enabling me to clean, analyze, and present data in a clear and impactful way. My focus is on identifying trends, improving data accuracy, and building dashboards that help stakeholders make informed decisions. I solve problems related to unstructured data, inefficient reporting, and lack of actionable insights by applying analytical thinking and a detail-oriented approach. I am experienced in working with datasets, creating reports, and collaborating with teams to understand business requirements and deliver data-driven solutions. What makes me valuable is my ability to combine technical skills with business understanding. I am proactive, quick to learn, and always looking for ways to improve processes and enhance reporting efficiency. I am currently seeking opportunities as a Data Analyst where I can leverage my skills, contribute to impactful projects, and grow within a data-driven organization.
Skills & Expertise (21)
Work Experience
Customer Support Associate
Tech Mahindra
Oct 2024 - Jan 2026
Analyzed customer service data to identify recurring issues and trends. Maintained accurate records of customer interactions and resolution metrics. Collaborated with teams to improve process efficiency and service quality.
Education
B.Tech – Data Science - Sreyas Institute of Engineering & Technology
2020 - 2024 · Afghanistan
Higher Secondary Education (Class XII) - Narayana Junior College
2018 - 2020 · Afghanistan
Secondary School Education (Class X) - S.T. Pius X High School
- · Afghanistan
Certifications
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Skills (21)
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