About
Detail-oriented and reliable finance professional with hands-on experience managing tuition and fee payments for a large student population. Skilled in payment processing, financial reconciliation, and maintaining accurate transaction records to support audit readiness and reporting accuracy. Proven ability to communicate effectively with students, resolve payment issues, and ensure compliance with institutional financial protocols. Collaborative team player with a strong understanding of cash flow monitoring and ERP/data entry systems, contributing to streamlined financial operations and improved efficiency.
Skills & Expertise (6)
Work Experience
Fee Collection Executive
MIT School of Distance Education
Jan 2023 - Present
Managed and processed tuition and fee payments for a large student base, ensuring accuracy, timeliness, and compliance with institutional financial policies. Reconciled daily collections and maintained detailed records of financial transactions, contributing to audit readiness and internal reporting accuracy. Provided support to students regarding payment plans, due dates, and fee structures, ensuring clarity and transparency in financial dealings. Handled queries and resolved payment discrepancies through effective communication and investigation, maintaining high levels of student satisfaction. Collaborated with the finance and accounts team to streamline fee collection workflows, contributing to improved cash flow and operational efficiency.
Advisor I Customer Service
Concentrix
Nov 2019 - Feb 2020
Provided exceptional customer service and resolved customer inquiries. Trained new team members in customer service protocols.
Visa Officer Operations
VFS Global
Feb 2019 - Jun 2019
Handled visa operations ensuring efficiency and customer satisfaction. Collaborated with team members to improve visa processing times.
Education
Bachelor of Computer Application - Dr. D.Y. Patil Vidyapeth
- · Afghanistan
HSC - Shri Saibaba Junior College
- · Afghanistan
SSC - Sai Baba English Medium School
- · Afghanistan
Certifications
No certifications added yet
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Skills (6)
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