About
I’m a dedicated AI and ML enthusiast currently pursuing a Master’s in Computer Science, with hands-on experience in developing AI-driven solutions. My proficiency in Python, SQL, and key AI libraries like Scikit-Learn, TensorFlow, and Keras allows me to tackle complex problems and build scalable models. I’ve contributed to cutting-edge projects, such as medical AI tools at KGMU Lucknow and IIM Lucknow, and developed practical applications like a Face Attendance System using OpenCV and Flask. With solid research experience, cloud computing knowledge, and strong communication skills, I am ready to apply my expertise in AI to make a meaningful impact.
Skills & Expertise (3)
Work Experience
Customer Service Associate
Amazon
5-2024 - Present
Efficiently resolved queries and issues between delivery drivers and customers, ensuring smooth communication and satisfaction. Handled customer complaints and concerns with professionalism, aligning solutions with Amazon’s service policies. Provided timely updates and support for logistics-related queries from delivery centers. Demonstrated excellent communication skills, interacting fluently and smartly to enhance customer experience. Maintained high service standards in a fast-paced environment while adhering to Amazon's customer-first values.
Project techincal Support
King George Medical University
11-2023 - Present
Contributed to an ICMR multi-centric research project focused on meningioma, collaborating with AIIMS Delhi (PI center), NIMHANS, PGIMER, IIS Bangalore and so on. Coordinated and presented patient data (including pre- and post-operative MRI/CT scans) in regular Zoom meetings with the central research team. Handled eCRF (electronic case report form) documentation for accurate and standardized data reporting. Collected, organized, and cross-verified patient data across multiple departments including Neuropathology, Histopathology, and Neurosurgery. Performed detailed annotation of medical imaging using DICOM Viewer software, highlighting critical diagnostic features. Utilized R programming for data handling, cleaning, and visualization to support analysis and reporting needs.
Research Associate
Indian Institute of Management Lucknow
11-2023 - Present
Worked on advanced Game Theory research projects, contributing to design, modeling, and execution of interactive experimental environments. Developed immersive metaverse-based platforms to simulate strategic interaction scenarios for participant engagement. Utilized oTree, a Python-based framework, to build and deploy behavioral experiments related to game theory. Created academic documentation and research presentations using LaTeX, ensuring professional and publication-ready formatting. Delivered sessions to PhD students introducing Mathematica for mathematical modeling and computation. Applied Python and its libraries (NumPy, pandas, matplotlib, etc.) for data manipulation and analytical modeling. Conducted statistical analysis using software like STATA and EViews, focusing on empirical validation of theoretical model
Education
B.Tech in CSE
2019 - 2023 · India
Certifications
Basic and Advance Python
Educad Kerative · 2022
Successfully completed the Basic and Advanced Python Programming course from Edu Cad Kerative, covering essential and advanced concepts in Python development. The course included hands-on training and projects that enhanced both foundational knowledge and practical skills in real-world programming tasks.
Basics of Cloud Computing
Simpli Learn · 2022
Completed the Cloud Computing Fundamentals and Advanced Concepts course from Simplilearn, gaining in-depth knowledge of cloud architecture, deployment models, and key service providers. The course provided both theoretical foundations and practical exposure to leading cloud platforms.
