Anand Jayachandran

Software Test Engineer

Kochi, Kerala 2+ yrs exp 86 · Excellent

About

Results-driven Software Test Engineer with 2+ years of hands-on experience in Manual Testing, Functional Testing, UAT, Mobile App Testing, Defect Management, and Root Cause Analysis. Proven ability to design comprehensive test strategies, lead defect triage, and collaborate with cross-functional Agile teams to deliver high-quality software. Experienced in testing ERP systems, SaaS CRM platforms, and e-commerce applications across web and mobile environments. Adept at identifying critical bugs, performing structured root cause analysis, and driving quality improvements throughout the SDLC.

Skills & Expertise (28)

Functional Testing Intermediate

7.5/10

Years Exp

Team Collaboration Intermediate

7.5/10

Years Exp

Communication Intermediate

7.5/10

Years Exp

Analytical Thinking Intermediate

7.5/10

Years Exp

Problem Solving Intermediate

7.5/10

Years Exp

Manual Testing Intermediate

7.5/10

Years Exp

Regression Testing Intermediate

7.5/10

Years Exp

UAT Testing Intermediate

7.5/10

Years Exp

Scrum Framework Intermediate

7.0/10

Years Exp

Test Scenario Creation Intermediate

7.0/10

Years Exp

Root Cause Analysis Intermediate

7.0/10

Years Exp

Web Application Testing Intermediate

7.0/10

Years Exp

Jira Intermediate

7.0/10

Years Exp

Test Case Design Intermediate

7.0/10

Years Exp

Defect Tracking Intermediate

7.0/10

Years Exp

Agile Methodology Intermediate

7.0/10

Years Exp

Reporting Intermediate

6.5/10

Years Exp

Mobile Application Testing Intermediate

6.5/10

Years Exp

SDLC Intermediate

6.5/10

Years Exp

Integration Testing Intermediate

6.5/10

Years Exp

STLC Intermediate

6.5/10

Years Exp

Test Data Preparation Intermediate

6.5/10

Years Exp

Bug Lifecycle Management Intermediate

6.5/10

Years Exp

smoke testing Intermediate

6.5/10

Years Exp

Cross-browser testing Intermediate

6.0/10

Years Exp

AI Tools Beginner

5.5/10

Years Exp

SQL Basics Beginner

5.5/10

Years Exp

Automation Testing Beginner

5.5/10

Years Exp

Work Experience

Software Tester

Carol Solutions

Oct 2024 - Present

Designed and executed Manual, Functional, UAT, and Regression test cases for ERP modules — validating complex business logic and ensuring system behavior aligned with requirements. Managed end-to-end Defect Lifecycle using structured defect reports with clear reproduction steps, severity classification, and resolution tracking — ensuring zero critical escapes to production. Performed Root Cause Analysis on recurring defects, identified systemic gaps in test coverage, and recommended process improvements that reduced bug re-open rates. Facilitated UAT sessions with business stakeholders — onboarding end-users, gathering structured feedback, and signing off on production readiness. Built and maintained reusable test case libraries and test management workflows, improving team efficiency and onboarding for new QA members. Participated in Sprint Planning, Daily Stand-ups, and Agile (Scrum) ceremonies — estimating testing scope and coordinating closely with developers for early defect detection. Generated detailed test status reports and defect dashboards for stakeholders, ensuring clear visibility into release quality at every stage.

Software Tester & Technical Support Engineer

Kings Labs

Aug 2023 - Aug 2024

Executed Functional and Regression Testing for SaaS products including TODO Sales CRM, ERP systems, and process automation tools across web and mobile platforms. Conducted Manual Testing and Mobile App Testing on CRM and task management modules, verifying core workflows including sales tracking, reporting, and workflow automation features. Created test documentation including test plans, test cases, and troubleshooting guides — reducing issue resolution time and enabling consistent client self-service. Provided technical support for Kings Labs' SaaS products including TODO Sales CRM, ERP systems, and process automation tools — troubleshooting issues across web and mobile platforms. Guided clients through onboarding and setup of CRM and task management systems, ensuring they could fully utilise features for sales tracking, reporting, and workflow automation. Acted as a bridge between non-technical clients and the development team — translating business needs into clear technical feedback.