About
Results-driven IT Coordinator & QA Tester with 5+ years of experience in IT operations, software testing, purchase management, and teaching. Proven track record of improving system efficiency, coordinating cross-functional teams, and ensuring timely project delivery. Adept at ERP systems, software testing, and process automation.
Skills & Expertise (14)
Work Experience
Junior Executive
United Linear Shipping Services
May 2023 - Oct 2023
Trained 15+ staff members on automated reporting using Excel and Google Sheets. Created 10+ digital templates, reducing manual reporting time by 30%. Ensured 99% data accuracy and timely system updates for shipment tracking.
Executive
Shriji Power and Automation
Jan 2024 - Jul 2024
Collaborated with the IT team to optimize ERP modules. Automated daily reports using Python. Managed ERP data accuracy. Assisted new users with ERP troubleshooting and system orientation.
IT Coordinator & Software Tester (QA)
Jayanita Exports Pvt Ltd
Aug 2024 - Dec 2025
Managed IT operations for 100+ staff, ensuring 99% uptime of computer systems & network infrastructure. Designed and executed 50+ detailed test plans, reducing post-deployment bugs by 30%. Collaborated with dev teams, reporting & tracking 100+ defects to ensure smooth product releases. Hired and coordinated freelance developers, achieving 100% on-time delivery of outsourced projects.
Computer Trainer
HARTRON, Jagadhri
Apr 2019 - May 2022
Trained 300+ learners in computer fundamentals, web technologies (HTML, CSS, JavaScript, PHP), and digital tools. Designed project-based learning modules, achieving a 90% success rate in assessments. Mentored students on real-world IT projects, enhancing their practical and presentation skills. Conducted 10+ technical workshops and seminars, improving engagement and hands-on learning by 40%.
Education
B.Sc (Non-Medical) - Kurukshetra University
- 2018 · Afghanistan
Certifications
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Relocation
Not Open to Relocation
Skills (14)
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