About
Cloud Support Engineer with hands-on experience in Google Cloud Platform, Linux systems, Control-M scheduling, and SQL-based data operations. Experienced in production monitoring, incident management, and automation support in enterprise environments. Google Associate Cloud Engineer certified, with strong Python skills and a background in machine learning and network security projects. Seeking cloud/DevOps-focused roles in dynamic environments.
Skills & Expertise (25)
Work Experience
Project Engineer
Wipro
Sep 2021 - Dec 2022
Managed and supported production environments on Google Cloud Platform (GCP) leveraging services such as Control-M, BigQuery, and SQL to ensure optimal system performance and reliability. Monitored and maintained batch jobs and data pipelines, achieving system uptime and adherence to defined SLA targets. Performed timely incident analysis and resolution, reducing average incident response time. Executed advanced troubleshooting and operational support within Linux environments to rapidly identify and resolve system issues. Collaborated cross-functionally with application, database, and infrastructure teams to efficiently resolve production incidents and minimize downtime. Tracked and managed incidents, change requests, and operational tasks using Jira, ensuring maximum compliance with process guidelines and timely closure.
Education
B.Tech/B.E. in Electronics/Telecommunication - Ramrao Adik Institute of Technology
- · Afghanistan
