About
To utilise my technical and practical skills in real world projects for the benefits of organisation
Skills & Expertise (11)
Work Experience
Packaged App Development Associate
Accenture Solutions Private Limited
2024 - Present
Provide technical support to Worldwide Microsoft users regarding Power BI reports, addressing and resolving user queries effectively. Investigate and troubleshoot data visualization issues, report access problems, and report discrepancies. Communicates with users to understand requirements, clarify issues, and provide timely resolutions with high customer satisfaction. Collaborate with cross-functional teams to escalate complex issues and ensure prompt and accurate resolutions. Maintain detailed documentation of support cases and solutions for continuous knowledge sharing and improvement.
Education
Bachelor of Technology in Computer Science and Engineering (Cybersecurity)
2021 - 2024 · India
Certifications
Cisco Certified Network Associate
Cisco · 2020
As a part of CCNA networking learning journey, I completed my CCNA Globalized recognition certificate
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Profile Score Breakdown
Profile Overview
Availability Details
Current Company
Accey
Visa Status
No Visa
Relocation
Open to Relocation
