About
A productive and seasoned Professional, offering over 21 years of detailed engagement with a single organisation for the entire career span and relevant experience of 7 years, engaged in software testing to establish quality aspect of products & applications (Desktop Web, Mobile Web and Native Mobile Solutions) for platforms like Android & iOS and was accepted as having a solid foundation in manual testing (with strength in functional, regression, integration, system and UAT testing) while progressively automating the processes with Selenium WebDriver and TestNG. Further, having competence in API testing (REST & SOAP). Now seeking Management or Leadership Challenges to drive IT Initiatives for Quality Service Delivery (Manager), with a reputable organisation, to achieve its business objectives.
Skills & Expertise (23)
Work Experience
Sr. QA Lead
Intrasoft Technologies Limited
Dec 2017 - Present
Currently leading a team of 5 resources for the Validation of Quality aspects for Desktop/Mobile Web & Mobile solutions for Android & iOS platforms, spent the entire career span with this organisation only. While acquiring acceptance as having competence in Manual Testing (various tests), further undertook automation of such Manual processes to enhance efficiency. Architecting and deploying a robust Selenium & TestNG hybrid automation framework to enhance testing efficiency and scalability. Driving strategy for Module Automation by prioritising high-impact areas, including critical Sign-Up and Login workflows under conversion. Optimising Resource Allocation to ensure full automation coverage of essential business logic and user journeys. Spearheading Native App Testing for Android and iOS platforms, focusing on end-to-end cycles including installation, upgrades, and authentication. Validating Core Features such as push notifications and deep-linking to ensure a seamless mobile user experience. Implementing Regression Cycles across platforms before every release, for zero-regression in the production environment. Arranging to proactively Identify Defects by continuously monitoring error logs and analysing customer complaints to preemptively resolve issues. Facilitating Bug Resolution with development teams to triage high-priority errors based on real-time feedback. Ensuring Timely Delivery of all QA projects, consistently meeting or exceeding strict release deadlines.
QA Analyst
Intrasoft Technologies Limited
Mar 2008 - Dec 2017
Authored Comprehensive Documentation, including detailed test plans, test cases, and Requirements Traceability Matrices (RTM) to ensure 100% functional coverage. Enforced Multi-Platform Testing Strategies for web & desktop applications, aligning test objectives with business needs. Streamlined Test Management by maintaining rigorous documentation standards and ensuring all artefacts were updated for evolving project scopes. Executed Full-Lifecycle Testing, encompassing functional, system, integration, and black-box testing methodologies across diverse platforms. Spearheaded Regression and Smoke Suites to validate system stability during rapid deployment cycles. Facilitated User Acceptance Testing, for critical support to stakeholders, so that the final product met expectations. Established the Defect Lifecycle using JIRA and Trac, from initial identification and logging to verification and closure. Coordinated with Cross-Functional Teams to prioritise bug fixes based on severity, impact, and project deadlines. Conducted Root Cause Analysis by investigating system behaviors during manual execution to provide developers with actionable feedback. Pioneered Early-Stage Automation initiatives by developing initial scripts using Selenium IDE and WebDriver. Transitioned Manual Workflows into automation to improve testing speed and accuracy for better test scenarios.
Site Administration Executive
Intrasoft Technologies Limited
Jan 2007 - Mar 2008
Arranged regular update and support of website content, functionality and security. Drove diagnosis and resolution of technical problems like broken links, error messages and performance issues. Created, formatted and updated text, images and other media to ensure they display correctly on the site. Worked with marketing, development and design teams on website projects, new features, and content. Developed & maintained regular backups of website data and have a disaster recovery plan in place.
Customer Support Executive
Intrasoft Technologies Limited
Oct 2004 - Dec 2006
Arranged to reply to all customer queries for solutioning, while provided guidance to clients, resolving issues and documented accurate records of customer interactions, as the CSE.
NOC Specialist
Intrasoft Technologies Limited
Mar 2004 - Sep 2004
Took care of online servers for high availability, noting the Up & Down times, while took care of issue-based Error-logs as the NOC observer. Further noted the critical metrics to detect potential issues and anomalies in the network.
Education
DNIIT (JAVA Programming) - NIIT
- 2003 · Afghanistan
B.Com (Accountancy) - Ranchi University
- 2001 · Afghanistan
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Skills (23)
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