About
Results-driven QA Engineer with 2+ years of experience in Manual Testing, defect lifecycle management, and quality assurance across web-based and engineering applications. Proficient in JIRA, Azure DevOps, API Testing (Postman), and SQL for database validation. Skilled at collaborating with cross-functional teams to deliver high-quality software within agile environments. Recognized as Employee of the Month (August 2022) for delivering a bug-free application that exceeded client expectations.
Skills & Expertise (15)
Work Experience
QA Executive
Gpi Engineering India Private Limited
Sep 2025 - Present
Lead quality assurance for internal engineering and manufacturing web applications, ensuring defect-free software delivery. Analyze functional and technical requirements to identify comprehensive test scenarios and edge cases. Design, maintain, and execute detailed test cases covering functional, integration, regression, and UI testing. Log and manage defects with clear reproduction steps, screenshots, and severity classifications in Azure DevOps. Collaborate closely with developers to investigate, reproduce, and resolve reported defects efficiently. Utilize SQL queries to verify data integrity and troubleshoot database-related issues. Conduct user training sessions and provide post-release support for newly introduced features.
Junior Software Tester
ESDS Software Solutions Ltd
Oct 2021 - Apr 2023
Participated in all STLC phases — requirement analysis, test planning, execution, defect reporting, and sign-off. Logged, tracked, and managed 150+ defects in JIRA, maintaining full traceability and ensuring closure before release. Performed Manual and API Testing using Postman to validate REST endpoints and backend service responses. Authored and maintained test cases and test documentation for consistent, repeatable testing practices. Collaborated with development teams to clarify requirements and ensure alignment on acceptance criteria. Contributed to continuous improvement initiatives within the QA team, enhancing testing efficiency and coverage.
Technical Support Engineer
DXC Technology
Jun 2021 - Sep 2021
Delivered first-point-of-contact support for Microsoft clients/vendors for issues concerning Microsoft applications via chat and email. Created and received incidents through chat, web tickets, and email, tracking issues to resolution. Supported users remotely and resolved technical issues related to computer systems and equipment.
Technical Support Engineer
Infinite Computer Solutions
Dec 2020 - Jun 2021
Delivered first-line support by creating and receiving incidents via telephone and web tickets. Resolved product and service problems by diagnosing root causes and implementing appropriate solutions. Troubleshot tickets and provided resolution or escalated accordingly. Supported remote users with software installation and service desk applications (Microsoft Outlook, AD, Windows OS).
Junior System Engineer
Malayala Manorama Co. Ltd.
Jul 2019 - Jul 2020
Installed, maintained, and troubleshot client operating systems including Windows 10, Ubuntu 18.0, and macOS X. Performed file resource management and user administration, assigning permissions as required. Managed VMware environment: ESXi server OS installation, patch updates, virtual machine creation and deployment from templates. Configured and troubleshot computers and associated peripherals (printers, scanners, tablets). Administered IP address allocation and management.
Education
B.E. – Electronics & Communication Engineering - BTL Institute of Technology
- 2018 · Afghanistan
Certifications
No certifications added yet
Interested in this developer?
Profile Score Breakdown
Profile Overview
Availability Details
Visa Status
Citizen
Relocation
Depends on Offer
Skills (15)
Click a skill to find developers with the same skill
