Skills & Expertise (19)
Work Experience
Product Consultant
Cvent
Jul 2021 - Jul 2023
Ensured smooth execution of live global events through efficient event management & payment workflows configurations. Used SQL + adv Excel to analyze transactional data, support reconciliations & improve reporting accuracy via payment insights. Collaborated with cross-functional teams to resolve operational & data issues, ensuring consistency at high-volume, live events.
Senior Product Consultant
Cvent
Aug 2023 - Jul 2024
Acted as functional lead for a team of 9 product consultants, ensuring consistent client service delivery, strict adherence to quality standards, and timely resolution of complex client requests across global live events. Served as the go-to subject matter expert for eCommerce and payment operations, supporting internal associates with nuanced client requirements and driving clarity on high-impact operational and technical issues. Designed and delivered structured onboarding and technical training programs covering core payment gateways and end-to-end transaction flows, reducing ramp-up time and improving overall team productivity by ~30%. Tracked trainee performance using clearly defined learning milestones and data-backed progress reporting, introducing targeted learning resources to address skill gaps and improve overall team effectiveness levels. Collaborated cross-functionally with analytics and engineering teams, using SQL- and Excel-based insights to validate complex transactional data, support issue resolution efforts, and improve service consistency outcomes.
Education
B.Tech in Electrical Engineering - Techno India University
2017 - 2021 · Afghanistan
Certifications
NASSCOM AI – Data Scientist (Version 3.0)
NSQF Level 6 (NCVET-recognized) · 2025
Interested in this developer?
Profile Score Breakdown
Profile Overview
Availability Details
Visa Status
Citizen
Relocation
Depends on Offer
