About
Motivated professional with more than two years of experience in insurance field with high standard quality. Knowledgeable in SQL, Python, and Power BI, seeking opportunities in data and business analysis where technical and domain skills can be effectively utilized.
Skills & Expertise (6)
Work Experience
Insurance Operations Associate – Life Insurance
NTT Data information processing Pvt Ltd
Jan 2026 - Present
Handle policyholder service requests related to financial transactions in life insurance. Review requests and supporting documents prior to processing. Process changes to premium payment modes (monthly, quarterly, annual) and payment types (Direct Billing, EFT, and Credit Card). Add and update bank details of policy holder after verification. Maintain proper records of all updates and service request.
Senior Process Associate – Property & Casualty Insurance
Genpact India Pvt. Ltd
Oct 2025 - Dec 2025
Managed daily work allocation and volume planning for the team, ensuring even distribution and timely completion of endorsement requests. Updated Standard Operating Procedures (SOPs) to enhance efficiency. Provided training for the new joiners and freshers.
Process Associate - Property & Casualty Insurance
Genpact India Pvt. Ltd
Oct 2024 - Sep 2025
Evaluate request for endorsement submitted by clients and agents and ensuring all necessary information is provided. Need to communicate with underwriters for more information through mails. Calculate any necessary adjustments to the premium based on the endorsement. Conduct a final review of all documentation to ensure accuracy and completeness before finalizing the endorsement. Finalize the endorsement in the system and update the policy documents accordingly. Generate the invoice and stamp the copy of endorsement and send to agent. Maintained accurate and organized records of all endorsement processed.
Apprentice – Property & Casualty Insurance
Genpact India Pvt. Ltd
Aug 2023 - Sep 2024
Participated in process training to enhance understanding of P&C insurance operations. Trained in the end-to-end endorsement process for Property & Casualty (P&C) insurance policies. Learned to review and validate endorsement requests for accuracy.
Education
Bachelors of Commerce (General) - Justice Basheer Ahmed Sayeed College (University of Madras)
2020 - 2023 · Afghanistan
Certifications
No certifications added yet
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