Ashwin Ramana

Business Analyst

Bengaluru, Karnataka, India 3+ yrs exp 92 · Outstanding

About

Business Analyst with 2.5 years of experience in Banking and payment projects and fundamentals of SEPA, CHAPS, GPP, H2H payments. Drive requirement elicitation, gap analysis, and stakeholder management using Scrum, Kanban, and hybrid methods. Prepare user stories, BRD, FRD, use cases, workflows, and RTM, improving sprint velocity by 12% and achieving 98% defect-free delivery. Utilize UML, BPMN, MS Visio, Bizagi modeler, and Balsamiq.

Skills & Expertise (20)

MS-Excel Advanced

7.5/10

2.5

Years Exp

Word Intermediate

7.0/10

2.5

Years Exp

PowerPoint Intermediate

7.0/10

2.5

Years Exp

Jira Intermediate

7.0/10

2.5

Years Exp

Analysis Intermediate

6.5/10

2.5

Years Exp

Scrum Intermediate

6.5/10

2.5

Years Exp

Confluence Intermediate

6.5/10

2.5

Years Exp

Stakeholder Management Intermediate

6.5/10

2.5

Years Exp

Requirement Elicitation Intermediate

6.5/10

2.5

Years Exp

Process Mapping Intermediate

6.0/10

2.5

Years Exp

SDLC Intermediate

6.0/10

2.5

Years Exp

Power BI Intermediate

6.0/10

2.5

Years Exp

SQL Intermediate

6.0/10

2.5

Years Exp

Kanban Intermediate

6.0/10

2.5

Years Exp

Change Management Intermediate

5.5/10

2.5

Years Exp

Incident Management Intermediate

5.5/10

2.5

Years Exp

Wireframe Intermediate

5.5/10

2.5

Years Exp

UML Intermediate

5.5/10

2.5

Years Exp

ServiceNow Intermediate

5.0/10

2.5

Years Exp

Balsamiq Intermediate

5.0/10

2.5

Years Exp

Work Experience

Business Analyst

HCL Technologies Ltd

Oct 2023 - Present

Outlined and documented project artifacts and requirements leveraging payments fundamentals to prevent scope creep. MT & MX field mapping and migration of ISO20022 swift payment messages. Collaborated with product owners and Scrum teams to refine 40+ user stories, ensuring clear acceptance criteria and business value alignment. Coordinated with cross-functional teams to analyze feasibility for 10+ features per sprint, leading to streamlined delivery. Oversaw post deployment tasks including Risk and Compliance Assessments and User Recertification, ensuring 100% audit compliance. Participated in key Scrum ceremonies (Daily Stand-ups, Planning, Grooming, Reviews, Retrospectives), improving sprint velocity by 12%. Supported QA testing and verified user acceptance criteria, contributing to a 98% defect-free delivery rate. Developed dashboards and presented monthly reports and key issues to senior stakeholders.

Marketing Intern

CS Technologies

Mar 2023 - Jun 2023

Developed and executed digital marketing campaigns (LinkedIn, Instagram), increasing engagement by 40%. Executed targeted email and SMS campaigns resulting in 15% lead conversion. Updated website content and multimedia, improving SEO rankings and online visibility.

Business Analyst Intern

Maveric Systems

Aug 2022 - Oct 2022

Worked on T24 Core Banking System covering modules like Customer, Account, Loans, and Deposits. Performed UAT testing and documentation for deposit and fund transfer features. Created comprehensive user manuals, reducing onboarding time for new users by 25%.