About
Software Test Engineer with 2+ years of experience in the telecom domain, specializing in various testing methodologies including Sanity, Regression, and Integration Testing. Proficient in test case creation, defect tracking, and execution using Jira and ALM. Proven expertise in validating billing systems, CRM, and digital/web testing with strong problem-solving skills and focus on quality assurance for customer-facing applications.
Skills & Expertise (39)
Work Experience
Software Tester
Amdocs
Sep 2023 - Present
Created and executed 2000+ test cases across billing and customer management flows, achieving 96% test coverage and reducing billing errors by 15%. Validated 200+ customer bills (VOICE, DATA, International Roaming) and performed comprehensive functional, integration, system, and UAT testing. Tracked and resolved 50+ defects with 90% closure rate within SLA through effective root cause analysis and retesting. Developed test plans and strategies for monthly product cycles in Jira/ALM, enhancing team efficiency through cross-functional collaboration. Designed detailed test cases for change requests (CRs) and coordinated with global off-site teams to ensure smooth product releases.
Education
B.Tech. in Electronics and Communication Engineering - BVRIT Hyderabad College of Engineering for Women
2019 - 2023 · Afghanistan
M.P.C (Mathematics, Physics, Chemistry) - Sri Chaitanya Junior College
2017 - 2019 · Afghanistan
Certifications
Power BI Masterclass from Scratch
Udemy · 2025
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Open to Relocation
