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Skills & Expertise (11)
Work Experience
Data Administrator
VET Resources
Sep 2025 - Present
Analyzed and managed student lifecycle data across Excel, Zoho, and Axcelerate for two Australian RTO colleges (Stanford Institute of Technology and Austra College), supporting admissions, onboarding, performance tracking, and RTO compliance. Developed and maintained Power BI dashboards and automated reports to track admissions pipeline performance, student progression, operational KPIs, and compliance metrics for leadership review. Partnered with academic, marketing, and operations stakeholders to gather business requirements, define reporting needs, and translate operational challenges into data-driven insights.
Operations Executive
Zollege
Jun 2025 - Sep 2025
Managed end-to-end client accounts, ensuring timely delivery of services and maintaining strong relationships through proactive communication and problem-solving. Optimized client campaigns using data analytics by leveraging Excel and Power BI to analyze performance metrics, identify trends, and implement data-driven improvements. Drove operational efficiency by designing performance improvement strategies and workflow enhancements to maximize productivity and client satisfaction.
Apprentice
Punjab National Bank
Nov 2024 - May 2025
Responsible for customer life cycle management for multiple products such as CASA. Providing quality customer service, handling customer’s inquiries and maintaining a customer centric approach. Promoting Bank’s digital products to customers. Assist/educate customers with Bank’s digital banking tools such as PNB One app, passbook printing machine, various digital lending journeys, etc.
Lead Generation and Marketing Intern
EngageAsap
Aug 2020 - Sep 2020
Created website content, analyzed SEO performance and CTA effectiveness, tracked insights, and generated B2B leads through cold email marketing.
Marketing Research Intern
Lumevent Private Limited
May 2020 - Jun 2020
Conducted market research and surveys, performed competitor analysis, collected multi-segment data, and analyzed trends using statistical tools to support growth strategy.
Education
Bachelor of Commerce (Honours) - University of Delhi
- 2023 · Afghanistan
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