Bakhtiar Hussain
Application Support and IT Support professional
About
Application Support and IT Support professional with 10+ years of experience in enterprise support environments. Experienced in SAP Procurement, SAP Ariba Supplier Onboarding, and incident management. Skilled in Python, Data Analysis, Excel, AWS Console, and Azure Remote Desktop. Strong background in troubleshooting application issues, supporting business users, and ensuring smooth system operations.
Skills & Expertise (8)
Work Experience
Application Support Engineer
Capgemini
Dec 2024 - Present
Supporting SAP Ariba supplier onboarding and procurement processes. Handling application incidents and user issues related to procurement platforms. Working with cross‑functional teams to resolve system and access related issues. Monitoring application performance and ensuring timely resolution of tickets.
Service Desk / Application Support
Tata Consultancy Services (TCS)
Jul 2015 - Dec 2024
Provided Level 1 / Level 2 support for enterprise applications. Troubleshooting user access, application errors, and system issues. Worked with AWS Console and Azure Remote Desktop environments. Managed incident tickets and ensured SLA compliance. Coordinated with technical teams for issue resolution.
Education
B.Com (Honours) - University of Calcutta
- · Afghanistan
Certifications
No certifications added yet
Interested in this developer?
Profile Score Breakdown
Profile Overview
Skills (8)
Click a skill to find developers with the same skill
