About
Results-driven QA Engineer with 2+ years of experience at Syncfusion Software (SaaS product company), specializing in end-to-end manual testing, test automation using Playwright (TypeScript), and API validation. Proven track record of designing 7,000+ test cases, identifying 600+ defects, and delivering 110+ automated scripts. Experienced in Agile/Scrum environments with strong knowledge of SDLC, STLC, and CRM domain testing.
Skills & Expertise (28)
Work Experience
QA Engineer
Syncfusion Software Pvt. Ltd.
Mar 2024 - Present
Led end-to-end QA for Sales CRM covering 10+ modules: Pipeline, Contacts, Companies, Tasks, Events, Emails, Quotes, Invoices, and Contracts — reducing post-release defects by ensuring thorough coverage. Designed and executed 7,000+ test cases using TCMS and Test Hub, achieving comprehensive functional and regression coverage across multiple product releases. Built and maintained 110+ automated test scripts using Playwright (TypeScript) for Teams listing and detail pages, reducing manual regression effort significantly. Validated REST API responses for bulk updates, tax calculations, and workflow automation using Swagger and Postman, ensuring backend reliability. Logged and managed 600+ defects in JIRA/Bold Desk; worked closely with developers to achieve fast resolution and maintain release quality. Tested workflow automation triggers based on date/date-time conditions and validated role-based access control (RBAC) for active, deactivated, and deleted user scenarios. Acted as Internal QA Lead for Enterprise Server releases — coordinated test activities across multiple modules, owned test planning, and drove release readiness. Performed compatibility and exploratory testing across browsers and environments to ensure consistent UX for enterprise customers. Maintained detailed test documentation, QA reports, and test plans aligned with Agile sprint cycles.
Education
Bachelor of Engineering – Biomedical Engineering - GRT Institute of Engineering & Technology
- · Afghanistan
Certifications
Software Testing – Manual & Automation
QSpiders Training Institute · 2024
