Balaji Guggilam

Sr. QA Analyst & Business Analyst

Bengaluru, India 5+ yrs exp 90 · Outstanding

About

Results-driven Senior QA Analyst & Business Analyst with 5+ years of experience delivering high-quality software across healthcare, travel, compliance, e-commerce, FinTech/InsurTech, and IoT domains. Proven track record owning end-to-end QA cycles — from test planning and API/SQL validation to UAT coordination and release management — while also driving requirements engineering: translating UI designs into scope documentation, leading client requirement-gathering sessions, obtaining sign-off, and enabling development teams to execute with clarity. Platforms: Android, iOS, Web, and Desktop.

Skills & Expertise (53)

REST API Testing Advanced

8.5/10

Years Exp

Manual Testing Advanced

8.0/10

Years Exp

Test strategy & Planning Advanced

8.0/10

Years Exp

Agile Advanced

8.0/10

Years Exp

SQL Intermediate

7.5/10

Years Exp

Selenium Intermediate

7.0/10

Years Exp

Client Communication SDLC Stakeholder Sign-off Functional Integration System UAT Negative E2E Playwright Windows macOS Bug Lifecycle Management Defect Logging Prioritization Root-cause analysis developer coordination Test Plans Release Notes Payment Gateway Requirements Gathering Client Communication Stakeholder Sign-off database validation Web Android IOS Desktop Functional Testing Regression Testing smoke testing sanity testing Negative testing E2E Testing Postman Requirements Gathering Jira DevTools Charles Proxy migration testing Integration Testing Cross-device Testing Cross-browser testing Desktop Testing Scrum STLC Defect Lifecycle Management

Work Experience

Sr. QA Analyst & Business Analyst

Applaunch Bangalore Pvt. Ltd.

May 2022 - Present

Sole QA owner for 500+ test cases per release — test planning through UAT sign-off — reducing release risk for a live healthcare product. Validated REST APIs for consultation booking, onboarding & subscription billing via Postman, cutting API defect escapes by ~30%. Built regression suite driving ~25% reduction in post-release defects over 6 months; maintained 95%+ test coverage per sprint. Cross-device testing across 10+ device/OS combos improved app stability by ~20%; 4-tier defect prioritization cut resolution time by ~15%.

Graduate Trainee – IT

WNS Global Services

Feb 2021 - May 2022

Contributed to QA and IT support in a large-scale BPO environment; built foundational skills in defect tracking, test execution, and Agile team workflows.