About
Results-driven professional with 8+ years of industry experience, including 4+ years specializing in software testing and quality assurance. Experienced in manual, automation, functional, regression, integration, and UAT testing, with strong skills in test planning, execution, and defect management. Adept at working in Agile/Scrum environments, ensuring adherence to quality standards while supporting timely and efficient product releases.
Skills & Expertise (50)
Work Experience
Validation Reviewer
Fortrea Development Pvt Ltd (Formerly Labcorp Drug Development)
Feb 2022 - Present
Configure, validate, and manage IRT systems for subject randomization, drug supply management, and visit scheduling across global clinical trials. Coordinate the setup, deployment, and maintenance of eCOA platforms to capture patient-reported outcomes and ensure compliance with protocol specifications. Conduct Manual and Automation testing including test script preparation, execution, documentation, and issue resolution in collaboration with cross-functional teams. Partner with vendors (e.g., AstraZeneca, Amgen, Signant Health, Endpoint) for system implementation, timeline tracking, and technical issue escalation. Participate in study kick-off meetings and provide subject matter expertise on IRT and eCOA design and implementation strategies. Review study protocols and URS document before UAT to get in-depth sight of the study and logics. Support mid-study changes, system enhancements, and change control documentation to ensure system accuracy and compliance. Ensure adherence to regulatory guidelines (ICH-GCP, FDA 21 CFR Part 11) and company SOPs during all system-related activities.
Senior Analyst
Cerner Corporation / R1 RCM Pvt Ltd
Feb 2018 - Jan 2022
Analyzed revenue cycle management (RCM) system data across patient access, billing, coding, and collections to identify trends, data gaps, and opportunities for system and process optimization. Investigated and resolved front-end claim rejections by analyzing application validations, data quality issues, and workflow configurations within healthcare systems. Designed, generated, and automated dashboards, reports, and KPIs to support leadership with data-driven insights and operational performance tracking. Performed advanced data analysis on key metrics including denial rates, AR days, clean claim rates, and collection efficiency to assess system performance and effectiveness. Conducted root cause analysis (RCA) on underperforming system areas related to claim rejections, processing delays, and payment issues. Created and maintained standard operating procedures (SOPs), technical documentation, and data dictionaries to ensure audit readiness and knowledge sharing. Ensured data accuracy, integrity, and compliance with HIPAA and organizational standards while handling protected health information (PHI). Worked with Healthcare ERP and RCM platforms (Cerner) to support application workflows, reporting, and system data validation. Managed and maintained records and documentation using Electronic Health Record (EHR) systems. Mentored junior analysts, supporting training, onboarding, and adherence to system and data quality standards.
Education
Bachelor of Commerce - Shri Bhagawan Mahaveer Jain College
- 2015 · Afghanistan
Certifications
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Skills (50)
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