About
Software Engineer with 3+ years of experience in building and supporting enterprise web applications. Experienced in API integration, application monitoring, issue debugging, and production bug fixing. Strong understanding of system workflows, REST APIs, SQL queries, and Agile processes. Looking to transition into a Production Support Engineer role in the payments domain where I can leverage my troubleshooting and system support skills.
Skills & Expertise (21)
Work Experience
Software Engineer
Rolling Arrays Technologies
Present - Present
Provided L2 production support for enterprise web applications, resolving critical issues and minimizing downtime. Monitored application logs and debugged production defects using browser dev tools and backend logs. Coordinated with backend and DevOps teams to resolve API failures and performance bottlenecks. Investigated and fixed REST API integration issues. Worked with SQL queries to validate and troubleshoot database-related issues. Handled incident tickets using JIRA and ensured SLA compliance. Participated in root cause analysis (RCA) for production issues. Assisted in deployment verification and smoke testing after production releases. Collaborated in Agile environment with cross-functional teams.
Education
Bachelor of Computer Applications - Jss smi ug and pg studies Dharwad
- · Afghanistan
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Visa Status
Citizen
Relocation
Open to Relocation
