Chankita Jethwani
MIS Coordinator and Banking Operations Professional
About
Dedicated professional leveraging expertise in MIS coordination and banking operations to contribute effectively to organizational objectives. Committed to fostering mutual growth and success through proactive collaboration and strategic contributions.
Skills & Expertise (8)
Work Experience
Circle Coordinator Branch Banking
AU Small Finance Bank
Feb 2023 - Present
Prepared and managed multiple Circle level reports efficiently. Managed preparation of monthly Operational Plan/vertical-wise presentations for business reviews. Analyzed central office MIS data, facilitating day-to-day monitoring of business activities. Utilized advanced Excel functions for data analysis and reporting. Managed state-level hiring activities in collaboration with business heads and HR managers. Provided product-level training to enhance end-user skills. Managed Circle Level contests in coordination with Regional Heads and Central Office Team.
Branch Relationship Executive
State Bank of India
Nov 2021 - Apr 2022
Identify, pitch, and onboard new credit card customers, focusing on premium cards (like SBI's Aurum, Elite) and achieving monthly sales targets. Build strong bonds with branch staff and customers, ensuring personalized service and long-term loyalty. Handle inquiries, resolve complaints, and manage activations and usage education for existing cardholders, reducing escalations. Work closely with Branch Managers and staff to generate leads and integrate card sales into branch operations. Maintain accurate records, follow banking policies, and report performance metrics.
Sales Distributer
Vestige Private Limited
Jan 2020 - Mar 2021
Leverage existing networks and relationships with retailers or consumers to quickly introduce and sell products in specific regions or market segments. Purchase large inventories, store products, and manage the complex transportation and delivery to various points of sale or directly to customers. Provide marketing support, running campaigns, setting up displays, and alerting retailers to new items, using brand assets provided by the manufacturer. Serve as the first point of contact for customer inquiries, returns, and product issues, building loyalty and trust. Manage payments from retailers, providing manufacturers with quicker cash flow as they buy stock upfront.
Education
Post Graduation Diploma in Sports Management - Laxmibai National Institute of Physical Education
- 2022 · Afghanistan
Bachelor of Physical Education & Sports - Pandit S.N. Shukla University Shahdol
- 2021 · Afghanistan
Higher Secondary School - MP Board Bhopal
- 2018 · Afghanistan
High School - MP Board Bhopal
- 2016 · Afghanistan
Certifications
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Skills (8)
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