About
Project Management and Technology professional with 2.5+ years of experience delivering technology-enabled projects across international (UK NHS) and Indian environments. Holds an MSc in Programme and Project Management (Distinction) and a Bachelor’s in Computer Science and Engineering. Strong experience in project coordination, PMO support, Agile/Scrum delivery, sprint planning, RAID logs, stakeholder management, status reporting, and process improvement within compliance-driven organizations. Proven ability to bridge business, operations, and technical teams to deliver projects on time, manage risks, and support data-driven decision-making. Actively seeking immediate-start Assistant Project Manager, Project Coordinator, PMO Analyst, Business Analyst, or Technical roles in India.
Skills & Expertise (42)
Work Experience
Systems Support Specialist
Cheshire and Wirral Partnership NHS Foundation Trust
Jun 2025 - Dec 2025
Provided Level 2 system support for HealthRoster, SafeCare, and LOOP, resolving 20-30 user access and functionality issues weekly with a 95% first-time resolution rate. Coordinated with HR, Payroll, IT, and operational teams to ensure accurate workforce data integration, supporting payroll accuracy for 1,000+ staff. Supported rollout of standardized rostering and access procedures, reducing recurring system issues by ~25%. Assisted in delivering training and sessions for 100+ staff, improving system adoption and reducing support queries. Maintained system documentation, access logs, and audit records in line with NHS governance and compliance requirements.
Associate Programmer
Tata Digital Health
Jul 2021 - Jul 2022
Worked within Agile Scrum teams to deliver backend components for healthcare web applications, supporting sprint planning, reviews, and retrospectives. Translated business and client requirements into technical tasks and user stories, supporting on-time delivery across multiple sprint cycles. Collaborated with frontend developers, QA, and product stakeholders to resolve defects and improve application performance. Supported API development and integration, contributing to stable releases and improved system reliability.
Health Roster Coordinator
Countess of Chester Hospital NHS Foundation Trust
Aug 2024 - Jun 2025
Managed end-to-end eRostering cycles using Allocate HealthRoster for multiple clinical departments, supporting workforce planning for 500+ staff. Ensured 100% on-time roster approvals and payroll sign-off by monitoring KPIs and resolving WTD breaches. Acted as a key liaison between ward managers, HR, Payroll, and IT, resolving operational and system issues within agreed SLAs. Supported implementation and maintenance of roster templates and establishment data, improving roster accuracy and demand alignment. Produced routine reports and data extracts to support management decision-making and compliance monitoring.
Part-time Hospitality Roles
Chip’D & Panda Mami Restaurant
Apr 2023 - Aug 2024
Demonstrated strong customer-facing communication, multitasking, and problem-solving skills while managing responsibilities alongside full-time postgraduate studies.
Education
Master of Science in Programme and Project Management - University of Chester
2023 - 2024 · Afghanistan
Bachelor of Engineering in Computer Science and Engineering - Sri Ramakrishna Engineering College
2017 - 2021 · Afghanistan
