About
Business Analyst with 4+ years of experience across IT services, Data and Reporting, Operational Intelligence and AI SaaS. Skilled in requirement analysis, UAT coordination, SQL-based data insights, and stakeholder collaboration with hands-on experience coordinating with cross-functional and client-facing teams. Good understanding of ERP/CRM systems. Known for delivering clear documentation, optimizing processes, and driving efficient, data-backed solutions.
Skills & Expertise (39)
Work Experience
Business Associate (Business Analyst)
ClivoTech & SolvTree AI
Mar 2026 - Present
Worked directly with the founding team on SaaS products for Indian SMB clients. Gathered and analysed business requirements by conducting stakeholder discovery sessions, and converted them into clear, structured documentation — BRDs, FRDs, process flows, user stories, and use cases. Understood and documented technical workflows end-to-end, proposing improvements through process mapping and gap analysis. Coordinated between business, product, and tech teams to ensure requirements were clearly understood before development — managing delivery across a fully remote setup. Prepared client-facing documentation, project reports, and presentation decks for internal and external reviews. Conducted competitor research and market analysis across SaaS platforms to support product positioning and GTM strategy. Actively participated in Agile ceremonies – sprint planning, retrospectives. Planned and executed UAT cycles — created test cases, tracked defects, and communicated outcomes clearly to both technical and non-technical stakeholders.
Associate (Business Analyst)
PwC India
Apr 2024 - Feb 2026
Supported business analysis and process improvement engagements for enterprise clients. Analysed business requirements through structured stakeholder interviews and workshops — converted findings into BRDs, FRDs, SOPs, user stories, use cases, and process documentation. Built the Requirements Traceability Matrix and updated it after every change request. Coordinated between client business teams and internal delivery teams to ensure smooth project execution and on-time milestone delivery. Prepared professional reports, executive presentations, and project status decks reviewed by client senior management. Identified technical workflow gaps and proposed improvements through AS-IS / TO-BE process mapping exercises. Utilized AI tools such as Claude, ChatGPT, Google Gemini, and Microsoft Copilot to boost productivity and analytical capabilities. Planned and executed UAT cycles — created test cases, tracked defects.
Software Engineer (Business Analyst)
LTIMindtree
Sep 2022 - Mar 2024
Analysed business requirements, defined every KPI in business terms, mapped each metric to its source system and converted them into clear, structured documentation — BRDs, FRDs, user stories, and use cases. Understood and documented technical workflows end-to-end, proposing improvements through process mapping and gap analysis. Leveraged Splunk Cloud for advanced monitoring, data analysis, and development of interactive dashboards for performance tracking. Translated business needs into functional insights. Collaborated with cross-functional teams to bridge business needs with Splunk implementations, ensuring optimal data utilization and insights delivery. Conducted requirement analysis, process mapping, and solution validation to support data-driven decision-making and continuous improvement initiatives. Independently wrote SPL queries to validate accuracy and reviewed Splunk dashboards. Coordinated with Splunk technical development team and Business Stakeholders to ensure effective project execution across Agile sprints. Prepared professional reports, process documentation, and presentations for internal reviews and client-facing updates. Coordinated and executed UAT phases, including test case creation and defect management.
Education
Bachelor of Engineering (BE) in Computer Science - St Francis Institute Of Technology
2018 - 2022 · Afghanistan
Certifications
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Visa Status
Citizen
Relocation
Open to Relocation
Skills (39)
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