About
Network Security Engineer with hands-on experience in Palo Alto firewalls, L3–L7 troubleshooting, firewall security architecture, VPN technologies, and high availability deployments. Skilled in packet-level analysis using tcpdump and Wireshark, resolving P1 outages, and delivering global technical support for enterprise clients. Strong foundation in TCP/IP, routing, and security infrastructure with focus on root cause analysis and performance optimization.
Skills & Expertise (29)
Work Experience
Network Security Engineer (Palo Alto TAC)
iOPEX Technologies Pvt. Ltd.
Dec 2024 - Present
Resolved high-priority (P1/P2) incidents involving Palo Alto Strata Firewalls in enterprise environments with strict SLA adherence. Performed L3–L7 troubleshooting for NAT, IPSec VPN, GlobalProtect, and SSL decryption issues. Conducted packet-level analysis using tcpdump and Wireshark to diagnose connectivity and performance problems. Managed High Availability clusters and supported firewall upgrades and content updates. Configured and optimized security policies (App-ID, User-ID, Threat Prevention, URL Filtering). Delivered Root Cause Analysis (RCA) reports and ensured SLA compliance.
Trainee
iOPEX Technologies Pvt. Ltd.
Aug 2024 - Nov 2024
Assisted in troubleshooting firewall configuration, NAT, and VPN-related issues. Supported log analysis and policy validation under senior engineer supervision. Gained hands-on exposure to Panorama management and production change activities.
Education
Bachelor of Technology - ACEIT, Kukas
2020 - 2024 · Afghanistan
Certifications
Palo Alto Networks Certified Network Security Professional (PCNSP)
· 2025
Data Analytics
Udemy · 2025
RHCSA
Red Hat · 2023