srimai

Senior Analyst

Hyderabad 3+ yrs exp 87 · Excellent

About

Analytical professional with 5 years of experience in data validation, quality assurance, and client collaboration within e-commerce projects. Proficient in SQL, Power BI, Excel, and Python, with hands-on experience in data cleaning, analysis, dashboard development, and data visualization. Strong analytical and problem-solving skills with a proven ability to ensure data accuracy, improve processes, and deliver actionable insights that support business decision-making.

Skills & Expertise (50)

Analytical Thinking Advanced

8.0/10

Years Exp

Problem Solving Advanced

8.0/10

Years Exp

Communication Advanced

8.0/10

Years Exp

Team Collaboration Advanced

8.0/10

Years Exp

Microsoft Excel Advanced

8.0/10

Years Exp

Pivot Tables Advanced

8.0/10

Years Exp

Microsoft SQL Server Advanced

7.6/10

Years Exp

MS SQL Server Intermediate

7.5/10

Years Exp

SQL Advanced

7.5/10

Years Exp

Power BI Advanced

7.2/10

Years Exp

Client Handling Intermediate

7.0/10

Years Exp

Conditional Formatting Intermediate

7.0/10

Years Exp

XLOOKUP Intermediate

7.0/10

Years Exp

DAX Advanced

7.0/10

Years Exp

Data Cleaning Advanced

7.0/10

Years Exp

Data Visualization Advanced

7.0/10

Years Exp

ETL Intermediate

6.5/10

Years Exp

Subqueries Intermediate

6.5/10

Years Exp

Python Intermediate

6.5/10

Years Exp

Data Modeling Intermediate

6.5/10

Years Exp

Aggregate Functions Intermediate

6.5/10

Years Exp

Pandas Intermediate

6.5/10

Years Exp

Joins Intermediate

6.5/10

Years Exp

Window Functions Intermediate

6.5/10

Years Exp

COUNTIF Countifs Time management Reporting Data Transformation Exploratory data analysis Data Pipelines APIs Azure Fundamentals SFTP Power BI Desktop Process Improvement HLOOKUP VLOOKUP Slicers Drill-through KPI Reporting Interactive Dashboards Star Schema Power Query Query Optimization Data Validation Stored Procedures Views CTEs CTE’s

Work Experience

Senior Analyst

Teleperformance Global Services Private Limited

Jan 2021 - Dec 2022

Processed and validated customer review data using the Crowd Compute cloud-based annotation platform. Classified and tagged unstructured data into predefined categories. Ensured data quality and consistency as per project guidelines. Collaborated with clients to discuss process updates, clarify project requirements, and ensure the smooth implementation of new workflows. Mentored junior analysts on classification guidelines and quality standards, improving overall team accuracy and productivity. Worked closely with internal teams to meet project deadlines while maintaining quality and productivity targets.

Analyst

Intelenet Global Services Private Limited

Oct 2017 - May 2019

Analyzing and validating online reviews by customers and segregating the reviews to the respective categories and tags. Quality checks are done in order to eliminate data discrepancies. Prioritized tasks effectively to handle fluctuating workloads and deliver projects on time. Maintained high productivity while achieving daily quality and performance targets.