Parshuram Das

0+ yrs exp 72 · Very Good

About

Enthusiastic IT graduate with good knowledge in analysis, software development and troubleshooting. Eager to apply technical knowledge and problem-solving skills in a dynamic IT environment. Seeking an entry-level position to leverage my skills and grow professionally in the IT industry.

Skills & Expertise (26)

Rapport building Intermediate

6.5/10

Years Exp

Teamwork Intermediate

6.5/10

Years Exp

Problem Solving Intermediate

6.5/10

Years Exp

Technical Communication Intermediate

6.5/10

Years Exp

GitHub Intermediate

5.1/10

Years Exp

Visual Studio Code Intermediate

5.1/10

Years Exp

MS Excel Intermediate

5.1/10

Years Exp

SQL Server Intermediate

5.1/10

Years Exp

MySql Intermediate

5.1/10

Years Exp

HTML5 Intermediate

5.1/10

Years Exp

Git Intermediate

5.1/10

Years Exp

UI development Intermediate

5.1/10

Years Exp

Responsive Web Design Intermediate

5.1/10

Years Exp

Python Intermediate

5.1/10

Years Exp

SQL Intermediate

5.1/10

Years Exp

JavaScript Intermediate

5.1/10

Years Exp

CSS3 Intermediate

5.1/10

Years Exp

AI-Assisted Development Beginner

4.5/10

Years Exp

SSMS Beginner

4.5/10

Years Exp

Power BI Beginner

4.5/10

Years Exp

Tailwind CSS Beginner

4.5/10

Years Exp

Java Beginner

4.5/10

Years Exp

Google Colab Beginner

4.5/10

Years Exp

Jupyter Notebook Beginner

4.5/10

Years Exp

Claude Code Beginner

3.5/10

0.5

Years Exp

Google Antigravity Beginner

2.5/10

0.5

Years Exp

Work Experience

Associate Product Manager

Wipro-Knotify

Aug 2023 - Jul 2024

Fielded and processed client requests through dedicated software at a 90%+ throughput rate with 85% accuracy, courteously and in line with standard procedures. Resolved client queries within contractual SLAs, ensuring timely and reliable service delivery. Identified recurring client pain points and shared them with the team as inputs for improving the product and service. Maintained internal knowledge bases and documentation, improving resolution consistency and reducing repeat queries. Built strong product knowledge to understand user needs and communicate clearly with clients, coordinating with internal teams on escalations.