Gokul

Member Technical Staff · Backend & Cloud

Zoho Corporation

Oct 2022 - Present

Develop and maintain Java-based backend modules, including SMS/Call Alerting, Distributed File System, and Vulnerability Scanner, supporting 3,000+ application, database, and cache servers with 99.9% uptime. Improved REST API stability for a Kubernetes-based Service Delivery platform through dependency-failure handling, retry semantics, and readiness-based traffic control, reducing API issues by ~20%. Designed scalable, event-driven pipelines using Kafka for asynchronous processing of alerts and infrastructure events; used Cassandra for high-throughput telemetry persistence. Built auto-healing and automated recovery systems that cut outage recovery time by ~70%; developed Shell/Java automation that reduced manual deployment work by 40%. Built observability pipelines covering application logs, distributed traces, metrics, alerts, and dashboards, enabling proactive issue detection and faster debugging. Manage 1,500+ cloud servers across 100+ providers, covering provisioning, monitoring, scaling, security hardening, and application reliability. Collaborate with DevOps engineers on code-level debugging, access controls, firewall hardening, zero-downtime patching, and application performance optimization. Analyze cloud accounts for resource right-sizing, reserved-capacity planning, unused-resource cleanup, and cost-allocation tagging. Built LLM-assisted automation to analyze application alerts, logs, and operational signals, accelerating root-cause identification and reducing manual debugging.