Deepika J
Senior Analyst
About
Senior Analyst with 3+ years of experience in analytics, production deployment and process automation within the banking domain. Skilled in Python, SQL and statistical analysis to solve business problems and support data-driven product decisions. Hands-on experience building machine learning solutions across customer churn prediction, NLP and computer vision.
Skills & Expertise (29)
Work Experience
Senior Analyst
ICICI Bank
Mar 2026 - Present
Led cross-functional deployment planning and production release validation for core banking enhancements by coordinating Product, Engineering, QA and Operations teams, ensuring smooth production rollouts with zero critical post-release issues. Improved deployment efficiency by reducing manual validation effort by 45% through automation of data reconciliation, exception handling and release validation workflows using SQL, Python and rule-based checks, improving release reliability. Served as the analytics lead during production incidents, driving root-cause investigations using SQL, Oracle audit logs and Python (Pandas) and partnering with engineering teams to accelerate issue resolution by 25%.
Business Analyst
ICICI Bank
Jun 2023 - Mar 2026
Reduced manual operational effort by 40% by analyzing customer onboarding and account servicing workflows, translating business requirements into automated, data-driven process improvements using SQL, Python and exploratory data analysis (EDA). Enabled seamless execution of large-scale product releases by validating production datasets, reconciling deployment outputs and ensuring data integrity across UAT and production environments during core banking system upgrades. Improved production stability by reducing recurring system errors by 18% through the development of automated validation checks and rule-based anomaly detection using SQL, Python and audit log analysis. Accelerated operational decision-making by 30% by developing dashboards tracking production health, deployment metrics and operational KPIs using SQL, Python (Pandas) and Excel, enabling faster issue identification and business reporting. Developed and evaluated proof-of-concept classification models using Logistic Regression and Random Forest (scikit-learn) to identify high-risk operational cases, leveraging feature engineering and evaluating model performance using Precision, Recall, F1-score and ROC-AUC to assess feasibility for future process automation.
Education
Executive PG Certificate in Applied AI and Machine Learning - Indian Institute of Technology Kharagpur
2026 - 2026 ยท Afghanistan
B.Tech in Mechanical Engineering - Visvesvaraya National Institute of Technology, Nagpur
- 2023 ยท Afghanistan
Certifications
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Skills (29)
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