About
Results-driven IBM BPM/BAW Developer with 4 years of experience in designing, developing, and implementing business process management solutions using IBM Business Process Manager (BPM). Experienced IBM BPM / BAW professional with hands-on exposure to WebSphere Application Server administration and enterprise workflow automation. Technical expertise includes building advanced integration logic in IID, implementing BPEL state machines, and configuring SCA bindings. Skilled in JavaScript, SQL (DB2), and Unix Scripting for backend automation. Passionate about optimizing business workflows and delivering scalable integration solutions for prestigious clients like IBM. Proficient in process modeling, integration, automation, and optimization to enhance business efficiency. Strong expertise in BPML, Coach Views, JavaScript, REST/SOAP APIs, and system integrations. Adept at collaborating with cross-functional teams to deliver scalable BPM solutions.
Skills & Expertise (15)
Work Experience
Application Developer/Production Support
Tata Consultancy Services Pvt Limited
May 2022 - Present
Designed and developed BPMN-based workflows using IBM BPM to automate business processes. Created custom Coach Views using JavaScript, HTML, and CSS for enhanced user interaction. Integrated IBM BPM with external systems using REST/SOAP APIs and middleware solutions. Optimized process performance by analysing KPIs and implementing improvements. Collaborated with business analysts to gather requirements and translate them into technical solutions. Performance Tuning: Optimized existing BPM solutions by refactoring Service Flows and Coaches, improving system response time by an average of 15%. Incident Tool Integration: Integrated IBM BPM processes with ServiceNow via REST APIs to automatically create, update, and close incident tickets for system and business exceptions, ensuring 100% SLA compliance for critical alerts. Integration: Successfully integrated BPM processes with external RESTful APIs and SOAP services for handling data exchange and error logging. Integration Services: Implemented Advanced Integration Services (AIS) to bridge the gap between Process Designer and IID-based integration logic. Messaging: Configured IBM MQ bindings (JMS, MQ) in IID for asynchronous communication between systems. Workflow Design: Created and maintained key BPM artifacts including Business Process Definitions (BPDs), Service Flows, Exception Handling, for scheduling tasks. Deployment & Support: Supported the full SDLC, including unit testing, UAT support, and deployment across development, QA, and Production environments using Process Centre. Performed unit testing, supported User Acceptance Testing (UAT), and participated in deployments across development, test, and production environments. Implemented human task exceptions and escalations using Timer Events to automatically reassign tasks stuck in a user's inbox for over 24 hours, improving SLA compliance by 25%.
Education
B.Tech in Mechanical Engineering
2017 - 2021 · Afghanistan
Certifications
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Skills (15)
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