Skills & Expertise (50)
Work Experience
Data Analyst
Cheil India
Aug 2024 - Mar 2026
Led end-to-end MIS reporting and dashboarding for multiple consumer electronics categories (ACs, TVs, Refrigerators, Washing Machines, Microwave). Designed Power BI dashboards to track KPIs, product performance, and campaign effectiveness, reducing manual reporting effort by 30–40%. Automated recurring reports using Python and Excel Power Query, improving turnaround time and data accuracy. Analyzed CRM and social media data via Sprinklr (YouTube, Facebook, Instagram) to measure brand Sentiment, Reach, and Engagement. Delivered weekly executive-ready insights and recommendations during product launches and Marketing Campaigns. Partnered with Marketing, Operations, and Client Stakeholders to translate data into actionable business insights.
Analyst
Concentrix
Apr 2022 - Dec 2023
Analyzed large-scale CRM and operations datasets to identify performance trends and operational gaps. Built interactive Excel dashboards using Pivot Tables, XLOOKUP, INDEX-MATCH, and charts for leadership reporting. Generated daily, weekly, and monthly MIS reports for operations, quality, and management teams. Tracked KPIs, SLAs, and customer experience metrics, supporting improvements in service efficiency. Delivered customized, stakeholder-specific reports enabling faster decision-making.
Education
B.Tech Civil Engineering - Uttaranchal University
2014 - 2018 · Afghanistan
