About
Highly Analytical Sales Operations & RevOps Analyst with proven experience in optimizing GTM strategies, CRM automation (Zoho, HubSpot, Salesforce, Airtable), and data visualization. Expert at translating complex business requirements into scalable technical solutions and delivering advanced dashboards via Power BI and Zoho Analytics to drive strategic decision making. Recognized for cross-functional collaboration across Sales, RevOps, and Product teams to significantly improve operational efficiency and data accuracy.
Skills & Expertise (21)
Work Experience
Data Operations Analyst
Black piano (Client Altius8, United Kingdom)
Feb 2026 - Present
Managed and optimized Salesforce CRM database architecture, designing custom fields, objects, and configurations to streamline sales workflows and drive tool adoption across EMEA and APAC regions. Sourced high-quality leads and identified key POCs for the sales team, building data enrichment pipelines to enhance contact intelligence and support efficient deal flow and pipeline accuracy. Maintained rigorous data quality standards through continuous research and AI, enabling reliable reporting, analytics, and data-driven decision-making through excel. Collaborated with cross-functional stakeholders (sales, operations, and regional teams) to ensure alignment between tools, processes, and business needs, driving consistent execution.
Sales Operations Analyst
Pazcare
Jul 2024 - Jan 2026
Built and administered two operational products in Zoho CRM (Placement Automation Module & Placement Pipeline), driving system optimization, process visibility, workflow standardization, and turnaround time (TAT) tracking across business teams. Defined and refined Ideal Customer Profiles (ICPs) through analysis of customer segments, account attributes, and campaign performance data, supporting Go-To-Market (GTM) strategy and revenue operations planning. Developed targeted prospect and account lists using LinkedIn Sales Navigator, Apollo, and CRM data sources, enabling scalable outbound programs and improving sales pipeline generation. Optimized GTM strategy and execution by analyzing lead flow bottlenecks, directly influencing SDR workflows and outreach. Partnered cross-functionally with Sales, RevOps, and Product teams to translate complex business requirements into scalable, data-driven CRM solutions while ensuring data integrity, troubleshooting system issues, and driving process improvements. Modeled and transformed CRM data using advanced SQL, enabling the construction of critical Zoho Analytics dashboards and Excel reports for leadership analysis and daily operational tracking.
Data Analysis Intern
Cranes Varsity
Jan 2024 - Mar 2024
Developed interactive Power BI dashboards based on key business KPIs. Cleaned, transformed, and modeled datasets using Power Query and Excel. Created DAX measures for advanced analytics and improved dashboard performance.
Data Mining Intern
We Build Brands
Oct 2023 - Jan 2024
Performed web scraping and market research using data mining tools. Identified audience trends to support brand campaign strategies.
Education
BCA (Data Analytics) - Jain Deemed-to-be University
2021 - 2024 · Afghanistan
Certifications
No certifications added yet
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