About
Analytical and Goal-Oriented Aspiring Data Analyst with strong skills in Advanced Excel, Power BI, SQL, and Python. Experienced in creating interactive dashboards, conducting data cleaning and transformation, performing statistical modeling, and generating actionable insights through data analysis. Eager to apply analytical thinking and visualization skills in real world business scenarios.
Skills & Expertise (26)
Work Experience
Associate - Freight Operations
Amazon
Aug 2025 - Present
Managing all assigned enterprise shipper accounts, ensuring high customer satisfaction and long-term retention. Coordinate end-to-end daily supply chain and freight operations to ensure smooth logistics execution. Serve as the primary point of contact for shippers, ensuring on-time dispatches and deliveries. Monitor ISAs, track vehicle movements, and proactively resolve operational bottlenecks to meet service-level targets. Handle operational escalations by collaborating with cross-functional internal teams and external stakeholders for quick resolution. Ensure strict compliance with Amazon’s operational processes, safety standards, and performance KPIs. Worked extensively on internal systems including SMC, JIRA Software and Doc Master for operations tracking and documentation management.
Education
Bachelor of Engineering (Information Science and Engineering) - Sri Krishna Institute of Technology
2020 - 2024 · Afghanistan
Pre-University Board (PCMB) - Narayana PU College
2018 - 2020 · Afghanistan
SSLC (State Board) - Indian National High School
- 2018 · Afghanistan
