About
Technology Analyst with experience in IT systems, transitioning into a Data Analyst role with strong skills in data analysis, SQL, Python, and visualization tools. Proficient in transforming raw data into actionable insights and building interactive dashboards. Passionate about data-driven decision-making, problem-solving, and improving business performance through analytics.
Skills & Expertise (28)
Work Experience
Technology Analyst
Country Road Group
Jun 2025 - Present
Analyzed large-scale retail datasets using SQL and Excel to identify business trends and performance gaps. Lead and trained team members on production workflows, improving operational efficiency. Automated monthly, quarterly, and annual reports, reducing reporting time by 50%. Analyzed large datasets to identify trends, anomalies, and performance gaps.
Technology Analyst
Everest Insurance Company
Mar 2020 - Jun 2025
Extracted and analyzed operational data using SQL and Power BI to support business reporting. Designed and maintained automated KPI monitoring frameworks and alert systems. Developed Power BI dashboards to visualize performance metrics and operational trends. Conducted root cause analysis on system and operational issues using data-driven methodologies. Partnered with cross-functional teams to translate business requirements into analytical solutions. Improved operational efficiency through reporting automation and process optimization.
Technology Analyst
Infosys
Nov 2019 - Feb 2020
Analyzed system logs and user activity datasets to identify application bottlenecks. Built and maintain Power BI dashboards for product usage analytics and business reporting. Managed user role-based access control (RBAC) in both databases and BI reports to ensure secure and controlled data access. Performed data cleansing and validation to ensure reporting accuracy. Generated insights supporting product enhancement initiatives and operational improvements.
Education
B.Tech - K.L.N College of Engineering, Anna University
2015 - 2019 · Afghanistan
HSC - Nirmala Girls Higher Secondary School
2014 - 2015 · Afghanistan
Certifications
No certifications added yet
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Skills (28)
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