About
Data Analyst with 5+ years of experience in business intelligence, e-commerce analytics, and marketing analytics. Skilled in SQL, Python, Tableau, Power BI, GA4, Shopify Analytics, and Advanced Excel. Experienced in building dashboards, analyzing customer behavior, and delivering data-driven business insights.
Skills & Expertise (14)
Work Experience
Digital Engagement Manager
SPN Rugs
Feb 2026 - Present
Analyzed Shopify sales and customer data to identify trends and deliver actionable business insights. Leveraged Google Analytics 4 (GA4) to monitor website traffic, conversion funnels, and marketing performance. Built Tableau dashboards to track KPIs including revenue, conversion rate, AOV, and customer acquisition. Managed Klaviyo email campaigns using customer segmentation, automation workflows, and performance analysis. Combined data from Shopify, GA4, and Klaviyo to generate reports that supported data-driven business decisions.
Data Analyst
FedEx
Nov 2023 - Jun 2025
Extracted, transformed, and analyzed operational datasets using SQL and Python. Designed Tableau dashboards tracking operational KPIs and logistics performance. Performed trend analysis and root cause analysis to identify supply chain improvement opportunities. Collaborated with business stakeholders to define reporting requirements and analytical solutions. Delivered executive reports that improved operational visibility and business decision-making.
Data Systems Agent
FedEx
Aug 2021 - Oct 2023
Maintained high-quality operational data supporting business-critical reporting. Validated large datasets to improve reporting accuracy and process efficiency. Automated recurring reports using Excel, reducing manual reporting effort. Supported cross-functional teams through reporting and workflow analysis.
Product Engineer
Amphisoft Technologies
Aug 2017 - May 2018
Collaborated with developers and stakeholders to improve product functionality. Tracked product metrics and supported website enhancements. Maintained technical documentation and quality reports.
Education
Postgraduate Diploma – Big Data Analytics - Georgian College
- · Afghanistan
Bachelor of Engineering – Computer Science - Chitkara University
- · Afghanistan
Certifications
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Skills (14)
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