About
Analytical and detail-oriented professional with hands-on experience in Data Analysis. Skilled in interpreting, cleaning, and visualizing complex datasets using Python, SQL, Excel, and Power BI. Proven ability to translate data insights into actionable business strategies, with strong communication and reporting skills. Seeking a Data Analyst role to contribute to data-driven decision-making and organizational growth.
Skills & Expertise (22)
Work Experience
Assistant Professor – Department of English
Sidhar Sivagnaani Arts and Science College
Sep 2020 - Jun 2022
Conducted research and analyzed academic performance data using Excel and visualization tools. Automated grading reports, improving data accuracy by 20%. Created departmental dashboards for performance reviews using Excel and Google Sheets. Guided 100+ students in preparing research reports and presenting analytical findings.
Customer Support Executive
Laksh Source BPO
Present - Present
Managed inbound and outbound calls while maintaining data logs and reports in Excel. Analyzed customer feedback data to identify trends and suggest process improvements. Reduced response time by 15% through effective tracking and reporting of service data.
Assistant Professor – Department of English
Raak Arts and Science College
Mar 2023 - May 2024
Conducted research and analyzed academic performance data using Excel and visualization tools. Automated grading reports, improving data accuracy by 20%. Created departmental dashboards for performance reviews using Excel and Google Sheets. Guided 100+ students in preparing research reports and presenting analytical findings.
Education
M.Phil. English Literature - Puducherry Institute of Linguistics and Culture, Thanjavur University
2018 - 2019 · Afghanistan
M.A. English - Kanchi Mamunivar Centre for Postgraduate Studies, Pondicherry University
2016 - 2018 · Afghanistan
B.A. English - Bharathidasan Government College for Women, Pondicherry University
2013 - 2016 · Afghanistan
Certifications
Certificate in Data Analysis
Vetri Technology Solutions · 2025
