About
Certified SDET professional with hands-on experience in IT operations, manual testing and QA processes. Adept in tools like JIRA and Fireflink, with a working knowledge of SDLC, test case design, bug tracking, and Agile methodologies. Proven ability to improve system efficiency, support QA cycles, and collaborate with cross-functional teams. Enthusiastic about contributing to robust software quality assurance environments.
Skills & Expertise (16)
Work Experience
IT Operations Associate
SBI Cards
Sep-2022 - Dec-2023
Delivered day-to-day IT support, including server assistance, software installation, and user account management. Digitized large volumes of physical data records, improving data accuracy and retrieval speed. Supported data security efforts by managing access controls, configuring firewall rules, and setting up regular system backups. Assisted the QA team in manual testing of applications; created test cases, tracked bugs, and logged issues. Gained practical exposure to the SDLC process, basic IT administration, and real-time problem-solving in a corporate setting.
Education
Bachelors in Science - CS
2020 - 2024 · India
Class 12 - PCM
2019 - 2021 · India
Class 10
2016 - 2018 · India
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Relocation
Open to Relocation
Skills (16)
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