About
Detail-oriented Data Analyst Fresher with strong skills in SQL, Python, Excel, and Power BI. Passionate about turning raw data into meaningful insights. Looking for an opportunity to apply analytical skills in a real-time environment and grow in the field of data analyst.
Skills & Expertise (28)
Work Experience
Customer Support Associate
Tech Mahindra
May 2024 - Jul 2025
Managed and resolved a high volume of customer queries while maintaining service quality standards. Worked extensively with customer data, issue logs, and service reports. Analyzed ticket data to identify frequent problem areas and trends, helping improve response efficiency. Documented troubleshooting steps and resolutions, improving team knowledge base and efficiency.
Education
Master of Computer Applications (MCA) - Institute Of Management and Research College
2022 - 2023 · Afghanistan
Bachelor’s Degree (B.Sc) - Dhanaji Nana Mahavidyalaya
2020 - 2021 · Afghanistan
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Citizen
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Open to Relocation
Skills (28)
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