About
I bring a strong combination of analytical expertise, business understanding, and proven impact. In my current role at ICICI Bank, I work with large-scale datasets (60M+ records) to build customer profitability models and segmentation strategies that directly support pricing, retention, and revenue decisions.  I have hands-on experience in SQL, Python, ETL pipelines, and Power BI, and have used these skills to deliver actionable insights for 1,000+ users. My work has led to identifying loss-making segments, discontinuing 10% of unprofitable merchants, and enabling cost recovery from 41% of the portfolio—demonstrating a clear focus on business impact.  With a strong foundation in statistics and machine learning, along with experience collaborating with cross-functional stakeholders, I am well-equipped to translate data into meaningful insights and contribute effectively from day one.
Skills & Expertise (30)
Work Experience
Data Analyst – Data Science & Analytics Group
ICICI Bank Limited
Jun 2024 - Present
Designed and optimised high-performance SQL queries and ETL pipelines processing 60M+ records to compute customer-level profitability and Integrated Relationship Value (IRV) across retail banking products. Collaborated with multiple product teams and key stakeholders to understand product-specific fee and cost structures; designed IRV-based customer segmentation (A+ to E−) supporting pricing, retention, and loss-making customer action strategies. Strengthened enterprise Power BI dashboards with customer 360° analytics and Next Best Product intelligence, enabling faster decisions for 1,000+ frontline users. Conducted deep-dive analysis on a 2-lakh merchant dataset, identifying top revenue and cost drivers; uncovered 3% invalid merchants and segmented portfolio into 30 cohorts — directly enabling discontinuation of 10% loss-making merchants and cost recovery from 41% of the portfolio. Analysed 5 lakh+ New-to-Bank (NTB) liability accounts over 2 years using hypothesis testing and bucket-based cohort analysis to identify activation trends and improve portfolio quality.
Education
M.Sc. in Mathematics & Computing - Indian Institute of Technology, Guwahati
2022 - 2024 · India
B.Sc. in Mathematics - S.S. Jain Subodh PG College, Jaipur
2018 - 2021 · India
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Depends on Offer
