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Skills & Expertise (27)
Work Experience
Graduate Research Assistant
University of North Carolina
Jan 2024 - May 2025
Developed a machine learning model for classifying diseases using a convolutional neural network (CNN), leveraging a dataset of labeled images. Implemented data preprocessing, model training, and evaluation with Python libraries, resulting in 20% reduction in crop disease spread and achieving 93.5% accuracy.
Technical Support Engineer
Salesforce
Jul 2023 - Dec 2023
Delivered expert technical support for Salesforce Revenue Cloud, leveraging data analysis to troubleshoot, diagnose, and resolve complex issues related to platform functionality and performance. Enhanced customer workflows by analyzing and optimizing Salesforce CPQ configurations, pricing rules, and automation processes, employing data-driven insights to improve quote-to-cash efficiency and customer satisfaction.
Data Analytics Intern
Business Web Solutions
Dec 2022 - May 2023
Engineered a dynamic Power BI dashboard to perform in-depth revenue trend analysis of underperforming Atliq Grands using DAX and advanced visualizations, facilitating actionable insights that empowered the revenue team to implement strategies for a projected 20% market share recovery.
Education
Masters of Computer Science, Concentration: Data Science - University of North Carolina, Charlotte
2024 - 2025 · Afghanistan
Bachelor of Computer Science and Engineering - Sreenidhi Institute of Science and Technology
- · Afghanistan
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Skills (27)
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