About
Enthusiastic B.Sc IT graduate with hands-on experience in software testing, CRM systems, and technical support. I am eager to contribute to the growth of an organization while enhancing my skills in IT and software development.
Skills & Expertise (19)
Work Experience
Bitrix24 Implementer
Rajlaxmi Solution Pvt. Ltd
Nov 2023 - Apr 2024
CRM Integration and Bitrix24 implementation. Provided CRM and task management support. Assisted customers with software functionalities.
Trainee Technical Support cum Software Tester
Mindspace Software Technologies Pvt. Ltd
May 2024 - Present
Assisted users with software installation, setup, and troubleshooting. Wrote basic SQL queries. Identified defects and executed test cases.
Customer Response Executive
One-Point-One Solutions
Mar 2022 - Jan 2023
Addressed and resolved customer queries effectively.
Education
Bachelor of Science in Information Technology (B.Sc IT) - Mumbai University
2020 - 2021 · Afghanistan
