About
BBA graduate transitioning into Data Analytics with internship experience building customer churn prediction models on real business data at Hisab Lab Pvt. Ltd., Pune. Completed 5+ end-to-end machine learning and data science projects covering classification, regression, clustering, and data visualisation. Comfortable working across the full analytics pipeline — SQL extraction, Python-based EDA and modelling, and business-facing dashboards in Excel and Power BI. Background in BPO/KPO fraud operations has developed strong skills in data reporting, pattern detection, and stakeholder communication. Looking for an entry-level Data Analyst / Data Science role.
Skills & Expertise (35)
Work Experience
Data Analytics Intern
Hisab Lab Pvt. Ltd.
Dec 2025 - Present
Analysed customer transaction data using Python and SQL to identify churn patterns and key behavioural indicators driving customer attrition. Built a customer churn prediction model using Scikit-learn classification algorithms, achieving strong predictive accuracy on holdout data. Performed end-to-end EDA including data cleaning, feature engineering, and visualisation using Pandas, Matplotlib, and Seaborn to surface actionable insights. Wrote optimised SQL queries to extract, filter, and aggregate large datasets from relational databases, supporting reporting and model input preparation. Collaborated with the analytics team to present churn findings and recommendations to stakeholders, supporting data-driven retention strategies.
Subject Matter Expert
TaskUs India Pvt. Ltd.
Aug 2022 - Aug 2023
Developed business reports and data summaries for merchants, translating raw transactional data into actionable insights for the operations team. Collaborated with the fraud operations team to detect patterns indicative of defaulted businesses using data analysis techniques. Assisted the finance team in identifying and resolving billing discrepancies through data reconciliation and reporting. Performed data labeling and managed a Point of Sales (POS) data project from collection through to reporting. Resolved domain-critical issues by analysing operational data, reducing escalation rates within the team.
Education
BBA — Business Administration - Alexia Institute of Professional Studies
2018 - 2021 · Afghanistan
12th Standard — Commerce - Merit Higher Secondary School
- 2018 · Afghanistan
10th Standard - St. Vincent Pallotti School
- 2016 · Afghanistan
Certifications
Data Scientist Certification
Cloudblitz · 2026
Foundations: Introduction to Cross-Border Selling
Shopify Academy · 2023
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Skills (35)
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