Ekta Rathod
EDR Security Analyst | Endpoint Security Engineer | SOC Operations
About
Results-driven Endpoint Security and SOC professional with 7+ years of experience in endpoint protection, security operations, and compliance management. Proven expertise managing EDR and antivirus platforms (McAfee ePO, Symantec SEP, Trend Micro Deep Security, Microsoft Defender for Endpoint), SIEM tools (Devo, Microsoft Sentinel, Splunk, Kibana, ArcSight), and cloud security frameworks. Skilled in 24/7 incident detection, MITRE ATT&CK-aligned threat response, policy development, and cross-functional collaboration. Experienced with ISO 27001 and NIST frameworks with a strong track record in automation and process improvement.
Skills & Expertise (41)
Work Experience
Professional Client Tech Support Engineer
Fiserv
Nov 2024 - Present
Provide enterprise-level application and security support, ensuring high availability and minimal downtime for critical financial systems serving global clients. Monitor and respond to security alerts using SIEM and log analytics tools including Splunk and Kibana, performing alert triage and investigation across endpoint and application environments. Collaborate with cross-functional security teams to identify and mitigate vulnerabilities across endpoint and cloud environments, driving faster incident remediation. Support compliance activities aligned with financial industry security standards, including documentation of security events and escalation procedures.
IT Analyst – SOC & Endpoint Security
Tata Consultancy Services
Mar 2022 - Oct 2024
Delivered 24/7 production application support for ServiceNow (workflow automation) and Devo, the bank's centralized SIEM and log management system. Part of the team involved in the onboarding and migration of Microsoft Sentinel to replace legacy ArcSight SIEM, contributing to EDR and SIEM integration activities across enterprise environments. Conducted security assessments and compliance audits aligned with ISO 27001 and NIST frameworks, ensuring adherence to organizational security standards. Monitored, triaged, and resolved security alerts generated by endpoint protection and SIEM tools; assisted in root cause analysis and corrective action implementation. Applied threat intelligence to enhance detection and response capabilities and improve overall SOC posture. Followed ITIL-based incident, problem, and change management processes across PRODUCTION and NON-PRODUCTION environments. Maintained detailed documentation of incidents, resolution procedures, and security reports for compliance and knowledge sharing. Contributed to automation initiatives that significantly reduced manual effort and improved system response times across security operations.
System Administrator – Endpoint Security
Tata Consultancy Services
Jan 2019 - Feb 2022
Managed and administered McAfee ePO and Symantec Endpoint Protection Manager (SEPM) across 10,000+ enterprise endpoints including servers, desktops, and thin clients. Developed and enforced endpoint security policies, scan schedules, and on-demand scans to maintain 100% endpoint coverage across all managed assets with zero coverage gaps. Handled full lifecycle management of antivirus solutions including implementation, migration, and upgrades (McAfee, Symantec) across hybrid on-premise and cloud environments. Managed Trend Micro Deep Security for HIDS installation, antivirus upgrades, and DS reconciliation across server environments, ensuring continuous threat protection. Monitored and reported on security data from EDR and antivirus platforms; provided risk assessments and mitigated identified threats across enterprise infrastructure. Created ePO queries, SEPM policies, and deployment reports to track endpoint security coverage and policy compliance for senior management reporting. Produced security documentation including as-built documentation, incident response plans, and security policy standards aligned to ISO 27001.
Education
Bachelor of Engineering – Computer Science and Engineering - Babasaheb Naik College of Engineering, Pusad
2013 - 2017 · Afghanistan
Certifications
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Skills (41)
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